23 - 24 July, 2019
PARKROYAL on Beach Road, Singapore, Singapore

Yuhui Yao

Group Vice President, Head of Customer Analytics & Behavioural Insights
FWD Insurance

9:30 AM PANEL: Forming a Single Customer View to Improve Business Agility and Customer Excellence

·      Routes to creating a 360 degree view of the customer across all departments and channels
·      Integrating customer databases across life, general and group for comprehensive and real-time insights
·      Leveraging data insights to transform customer engagement and maximise customer lifetime value

Check out the incredible speaker line-up to see who will be joining Yuhui.

Download The Latest Agenda