30 July - 02 August, 2018
Hilton Singapore, Singapore

Yuhui Yao

Group Vice President, Head of Customer Analytics & Behavioural Insights
FWD Insurance

Yuhui Yao, PhD on Machine Learning, has 18 years Big Data Analytics experience in FWD, PingAn, UOB, IBM and Cisco.  He is strong on both technique with 10+ data mining research papers published and business acumen which always deliver more than business asked. He has lead more than hundred data mining projects that have generated hundred millions of incremental revenue. The excellent results have won big recognitions such as National Center for Database Marketing Gold Award, IBM AP Best Practice and was voted the most useful, and Best Practice from the perspective of Cisco's ISO-9001 Quality Program. To have big business impact, he believes business value is target, data mining is tool and platform is critical to scale. Currently he is leading the big data strategy and analytics for FWD group based in Singapore. He likes to share his knowledge and was often invited as a speaker from many conference such SAS Forum, Global Data Mining Conference, and China Finance Industry Big Data Conference.

9:30 AM PANEL: Forming a Single Customer View to Improve Business Agility and Customer Excellence

·      Routes to creating a 360 degree view of the customer across all departments and channels
·      Integrating customer databases across life, general and group for comprehensive and real-time insights
·      Leveraging data insights to transform customer engagement and maximise customer lifetime value

Check out the incredible speaker line-up to see who will be joining Yuhui.

Download The Latest Agenda