30 July - 02 August, 2018
Hilton Singapore, Singapore

Sebastian Schuez

Head of Customer, Distribution & Market Development – Singapore
Zurich Insurance Company

Sebastian Schuez is Head of Customer, Distribution and Market Development for Zurich Singapore General Insurance. Since his appointment in March 2016, he drove our go to market approach with leading brokers to best serve our customers in line with Zurich’s value proposition.

Sebastian has started his insurance career at Zurich Insurance Group in 2008. Based in Zurich he was selected to participate in a management program which gave him the opportunity to work in personal lines sales, captive services and corporate underwriting.


In 2009, Sebastian joined the global Engineering Lines team where he developed into a construction underwriter for large and complex risks. With a focus on Asia Pacific and Latin America, he was responsible for referral underwriting, development of growth strategies, technical training and technical underwriting reviews.


In 2014, Sebastian relocated to Singapore to assume a regional role to enhance technical underwriting excellence across Asia Pacific. In this role he led the country technical managers to drive underwriting discipline and improve portfolio performance across eight countries.


Sebastian holds a Bachelor of Science in Risk and Insurance from Zurich University of Applied Science in Winterthur, Switzerland.

9:30 AM PANEL: Forming a Single Customer View to Improve Business Agility and Customer Excellence

·      Routes to creating a 360 degree view of the customer across all departments and channels
·      Integrating customer databases across life, general and group for comprehensive and real-time insights
·      Leveraging data insights to transform customer engagement and maximise customer lifetime value

Check out the incredible speaker line-up to see who will be joining Sebastian.

Download The Latest Agenda