30 July - 02 August, 2018
Hilton Singapore, Singapore

Ram Kumar


Global Head of Data Strategy and Governance
QBE Insurance


9:00 AM The Power of Data: Data Driven Intelligence to Engage Tomorrow’s Consumers

·      The future of customer experience in the insurance industry
·      Integrating people, process and technology through data to drive product and service differentiation
Challenges in harnessing the power of data to drive change

9:30 AM PANEL: Forming a Single Customer View to Improve Business Agility and Customer Excellence

·      Routes to creating a 360 degree view of the customer across all departments and channels
·      Integrating customer databases across life, general and group for comprehensive and real-time insights
·      Leveraging data insights to transform customer engagement and maximise customer lifetime value


Check out the incredible speaker line-up to see who will be joining Ram.

Download The Latest Agenda