30 July - 02 August, 2018
Hilton Singapore, Singapore

Mark Drasutis


Chief Digital Officer
IAG


9:30 AM PANEL: Forming a Single Customer View to Improve Business Agility and Customer Excellence

·      Routes to creating a 360 degree view of the customer across all departments and channels
·      Integrating customer databases across life, general and group for comprehensive and real-time insights
·      Leveraging data insights to transform customer engagement and maximise customer lifetime value


Check out the incredible speaker line-up to see who will be joining Mark.

Download The Latest Agenda