Spearheading Agile and Customer-Centric Transformation to Build Next-Gen Insurance    

An ongoing drive toward digitisation has put the insurance industry on the verge of a paradigm shift as the evolving customer preferences are creating the need for digital agility by digital platforms and ecosystems.  As traditional industry borders fall away, the future of insurance stands to be greatly determined by the advances in digital innovations and cutting-edge technologies. 

Returning in 2019, join us at our 3rd Annual Digital Transformation for Insurance to explore how you can strengthen your enterprise capabilities across operations, marketing, distribution and products for enhanced customer engagement and experience. 

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Past Expert Speakers include:

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Why Attend?

Discover how Asia’s top insurers are future-proofing their organisations through strategic front and back office digital transformation

Capitalise on the opportunities of the new digital insurance ecosystem from customer engagement, distribution, partnerships to sales

Gain valuable customer insights on mastering customer interactions and advocacy in an omnichannel era

Evaluate the ROI of technologies such as chatbots, robotic process automation, blockchain and AI

Exchange best practices with the region’s leading insurers on accelerating the transformation towards becoming a digital enterprise

Key Conference Themes:


Accelerating business digitalisation for agile operations and sustainability in the long run


Grow new customer segments through insights-driven product innovation and collaborative partnerships


Strategize a winning multi-channel distribution model including direct digital, agents empowerment and more to expand market shares


Driving  an omnichannel and seamless experience for improved customer interactions


Leverage RPA to advance claims processing and underwriting with improved accuracy and efficiency


Harness AI and ML in the areas of customer acquisition, retention and engagement