Strategic Digital Acceleration Enhancing Customer Experience & Operational Efficiency

Consumers are driving digital transformation across all sectors and the insurance industry is no exception. In order to retain and gain market share, there is now an urgent push to appeal to the new generation of customers and making the transition from product-push to customer-centricity is essential. Disruptive start-ups are also challenging the traditional insurance model with the promise of customizable policies paired with superior customer interactions. Against this changing landscape, insurance companies can no longer afford to be complacent and must take the critical steps on digitizing their front and back-office operations to stay competitive and relevant.

Join Asia’s top insurers to explore practical next steps towards digital maturity and learn how to:

  • drive insurance sales across existing and new, digital, channels of distribution
  • bring together a single customer view for better serve customers throughout their journey and capture new market opportunities
  • streamline operations to increase efficiency and productivity, and reduce costs
  • digitalize to match the evolving expectations of the digital customer

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Hear from Asia’s top innovative insurers.

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Key Conference Themes:


Accelerating Digital Transformation in the Age of Disruption


Driving Customer-Centric Product Innovation & Partnerships with InsurTech


Rethinking Insurance Distribution: Agency vs. Retail vs. Direct Sales


Optimizing Omni-Channel Engagement & Interactions for Insurance


Digitizing Back Office Operations & Streamlining Claims Processes


Building a Future-Ready Workforce: Agents Empowerment & Up skilling Talent

Why Attend?

Kick-start your journey towards digital maturity with a practical guide on front and back office transformation

Discover how Asia’s top insurers are making the successful transition from a product-push to a customer-centric business model

Evaluate the ROI of new technologies such as chatbots, robotic process automation, analytics and assess if they have a role in your digital transformation strategy

Find out how to future-proof your organisation through innovation and strategic partnerships with InsurTech

Benchmark against leading innovative insurers to shape your digital transformation journey

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